Contact Heartland

Our friendly eBranch team is here to assist you with all your banking needs—fast, local, and convenient.

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We’re just a call, chat, email, or text away

Our eBranch offers extended hours and personalized service from local professionals. Whether you have questions about loans, savings, or digital banking, we’re ready to help. Available 8 am to 5:30 pm Monday-Friday, and from 8 am to Noon on Saturday.

call

Call us

Phone: 800.428.8472

Quick, friendly help from our local team.

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Live chat

Available Monday–Friday, 8 a.m.–5 p.m. Click the chat icon at the bottom right to start.

email

Email us

Email: ebranch@hcu.coop

Send us your questions anytime.

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Text us

Text: 620.669.0177

Get answers fast via text.

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Video chat from anywhere

Connect with an HCU expert from your mobile device or computer. Open accounts, apply for loans, sign documents securely, and get answers to all your financial questions. Download the Heartland Connections mobile video banking app.

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Additional help

repeatReorder checks

Reorder checks directly from Harland Clarke. All you need is the reorder check ID found on the reorder slip with your current checks and your starting check number for your new order. Use the site below to reorder checks. To place a new order contact your local Heartland Credit Union branch.

You can also reorder checks inside HCU Digital Banking by clicking on Check Services.