Using Bill Pay

With HCU's Bill Pay feature, you can make payments to companies and individual people directly from your HCU accounts without writing checks or needing cash.

It's the Heartland way.

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      In this Demo

      In this demo you'll learn how to set up a payee, pay a bill, and view upcoming payments and payment history.

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      Bill Pay Widget

      Find the Bill Pay widget in your Digital Branch left navigation sidebar.

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      Add Payee

      From the Bill Pay dashboard, select the "Add Payee" button in the upper right corner.

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      Choose Payee Type

      Next, choose to pay an individual or business (service provider), then select next.

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      Enter Payee Name

      Enter the business name, the default HCU account you wish to pay from, and the account number given to you by the business you wish to pay (this is not your HCU account number). Confirm account number then select "Next".

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      Additional Payee Info

      Enter the business billing address, phone number, and a nickname, if preferred. (Business information con usually be found on your paper invoice.)

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      Verification

      Verify that the email listed is correct and click "Send Code" to have a one-time verification code sent to the email address HCU has on file for your account.

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      Temporary Passcode

      Retrieve your temporary passcode from your email and enter into the "Enter code" field then click the "Verify" button to continue.

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      New Payee Added

      The payee will be available in your payees list. You can make a payment now or schedule one for a later date from your Bill Pay dashboard.

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      Make a payment

      Select the payee you wish to make a payment to.

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      Make a payment

      Select the account you want to pay from. Then enter the amount, frequency, and payment date (start date). Then click "Submit Payment".

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      Confirm Payment Information

      Review and confirm your payment information, then click "Confirm Payment".

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      Payment Success

      You have successfully completed a payment. You can click the "Go to Payment Activity" to view this payment on your Bill Pay payment calendar or "Return to Payees" to return to the Bill Pay dashboard.

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      Scheduled Payments

      Review your upcoming scheduled payments on your "My Scheduled Payments" calendar page. Most recent completed payments will appear at the bottom of the page.

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      Payment History

      From the Bill Pay dashbord click on the "History" tab to view a complete history of your payments.

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      Get Started

      Now you're ready to start paying bills with Bill Pay and HCU Digital Banking.

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